Frequently Asked Questions
Ok - we love you, but how much $$$$?
We promise we’re not playing hard to get with pricing details – we’re not shy when it comes to the money talk. We don’t ever want potential clients to be scared of this conversation! Inquire with as many details as possible and what options you want in your dream package and we’ll send you a custom quote. Be open about any budget constraints and we will be understanding and give you options for your day.
How many photos/videos will I receive?
Photo: We include as many photos that deserve to be delivered as possible! We definitely don’t believe in limiting the number of photos delivered in a package of any kind. On average for a full day of coverage (~8 hours) our clients receive well over 500+ images. It’s safe to assume you will receive about 50-100 photos per hour of coverage.
Video: Most of our video packages include a highlight video between 3 and 8 minutes long. Most packages include compiled clips of all the important events like speeches, dances, ceremony, etc. While we don’t typically deliver RAW video footage, we do send full length edits of the ceremony and other important moments in certain packages.
Where are you located? Do you travel for weddings?
We are currently based in NYC and cover weddings all throughout the US and abroad. We work quite a bit all along the East Coast and are frequently in FL. For that reason it’s super easy for us to cover international and destination weddings – travel is one of our favorite aspects of our job and our passports are ready to go.
Some of our previous destinations: Mexico, Israel, Bahamas, Hawaii, Ireland, CA, TX, The entire East Coast, Costa Rica, and so many more!
Bucket List wedding spots: Bali, Iceland, Italy, France, anything new excites us.
Don’t be afraid to inquire about rates for travel weddings – we are extremely flexible with packages and are always looking forward to our next adventure.
Who will be shooting our wedding?
We are not a huge stuffy corporation here – we have 2 head honchos, Christian and Emilio! Emilio is lead photographer, Christian typically lead videographer and photographer when he’s not booked for video!
You’ll always know who your team will be when you go through our easy booking process! We have additional associates who shoot with us regularly to allow for custom packages + extra coverage. Many clients want a second or even third photographer/videographer and we can make that happen no problem.
What are the turnaround times?
While exact times may vary depending on the season we are always happy to update you throughout the process with exact estimates. For photo we deliver the preview within 1-2 weeks (usually on the quicker end). The full photo galleries are delivered within 8 to 16 weeks. Video teasers (if included) are completed between 2 months and 3 months and full wedding video packages delivered between 3 to 6 months post-wedding.
What are the steps to booking?
Super easy process here! Head over to the “Book Us” page and submit that form. It has all the info we need to get right back to you and get your quote perfected. Our online contract and quote includes your payment schedule. Once you approve the quote, contract, and payment schedule you’ll submit your initial payment (customized depending on selected payment schedule). Most clients put down 50% and pay the remaining balance by the wedding date. We always try to respond as quickly as possible to give you the attention you deserve 🙂
How many weddings have you done?
Not that it’s a competition or anything – but experience definitely helps. We have captured over 400 weddings and have been in business for a little over a decade!
Do you have insurance?
We have business/liability insurance to keep us covered at all times. If your venue has specific insurance requirements they will let you or your planner know and we can gladly provide the necessary documentation.
Do you have backup gear?
We are always prepared to provide photo/video with backup gear available no matter what. We arrive with multiple cameras, ample memory cards/film to ensure no matter what kind of package you booked we’ll be able to provide all the coverage necessary. We routinely update and add new gear for us and our team to use.
Do you have a backup process or precautions in place to keep files safe?
We are SUPER thorough when it comes to this portion of the business. We always have at least 3 copies of the files at all times! We shoot your wedding on cameras that allow for dual memory cards and immediately back those images/videos up to multiple hard drives and the cloud. We even have a fireproof safe to temporarily store hard drives in when we’re away from home. Not only that but once your full galleries are delivered we keep them online for as many years to come as possible so you can have an emergency copy available.
I have another question!
No worries! We figured you might, reach out through our contact form to ask us whatever questions you have! If you aren’t reaching out about a wedding, feel free to contact us at hello@naturacollective.com 🙂